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Master of Design - 2 år (Kull 2017)

Program of study

Master of Design - 2 år (Kull 2017)

New norwegian title
Master i Design - 2 år (Kull 2017)
Gateflow PD
English title
Master of Design 2 year (Class of 2017)
Program of study: 
Level of study: 
Master
Credits: 
120
Duration: 
4 semesters
Year: 
2017
Course models

Master of design - Industrial design (2017)

Program of study: 
Master of Design (2 year)
Gateflow CM
Course model type: 
Master
Year: 
2017
Authors: 
Reier Møll Schoder
Tove Carlsen
Person in charge: 
Rachel Troye
Tove Carlsen
Course model: 
Course2017 Autumn2018 Spring2018 Autumn2019 Spring
Choose one of two courses
24
 
24
 
24
6
Choose one of three courses
24
 
24
 
24
 
24
6
Third semester free choice of studio course, mandatory pre-diploma.
24
6
Fourth semester mandatory Diploma
30

Master in design - Interaction Design (2017)

Program of study: 
Master of Design (2 year)
Gateflow CM
Course model type: 
Master
Year: 
2017
Person in charge: 
Rachel Troye
Tove Carlsen
Course model: 
Course2017 Autumn2018 Spring2018 Autumn2019 Spring
Choose one of two courses
24
 
24
 
24
6
Choose one of three courses
24
 
24
 
24
 
24
6
Third semester free choice of studio course, mandatory pre-diploma.
24
6
Fourth semester mandatory Diploma
30

Master in design - Service Design (2017)

Program of study: 
Master of Design (2 year)
Gateflow CM
Course model type: 
Master
Year: 
2017
Person in charge: 
Rachel Troye
Tove Carlsen
Course model: 
Course2017 Autumn2018 Spring2018 Autumn2019 Spring
Choose one of two courses
24
 
24
 
24
6
Choose one of three courses
24
 
24
 
24
 
24
6
Third semester free choice of studio course, mandatory pre-diploma.
24
6
Fourth semester mandatory Diploma
30
Person in charge: 
Rachel Troye
Admission and rating

You must be able to document a bachelor degree or equivalent undergraduate education, with relevance to design. See "admission" for more information. 

Introduction

Master of Design is a two-year programme. Students who complete the programme are well equipped for a professional career in design. Some students might also choose to pursue an academic career.

Teaching language is English.

Master of Design (120 ECTS) follows the structure of the five-year master programme, and offers four different paths of study:

The first year of the degree is structured around courses and projects from the different paths of study. The first semester of the second year is dedicated to the chosen specialization, or to interdisciplinary work based on system-oriented design. Parallel to this, the students start to plan and find a theme for their diploma projects. The final semester is dedicated to the diploma project.

Learning outcome

Knowledge: Knowledge is the understanding of theories, facts, concepts, principles and procedures within subjects, subject areas and/or occupations.

  • The students are expected to be capable of establishing an independent area of application, contribute original angles of perception and solutions, and practise the discipline at a high international level.
  • The students are expected to know the subject’s unique history and place in society and be capable of reflecting on the subject’s cultural and technological preconditions today and looking forward.
  • The students have knowledge and experience of research and development work.
  • The student have the ability to reflect on their own work and transcend their own frame of reference.
  • The students take responsibility for their own development and are capable of using their knowledge and skills in new fields.

Skills: The ability to use knowledge to solve problems and complete tasks. There are different types of skills – cognitive, practical, creative and communicative.

  • The students are capable of developing concepts and solutions through design-related surveys, ideation, cooperation and carrying out projects.
  • The students are capable of developing, adapting and communicating about aesthetic design choices.
  • The students master the subject’s methods, tools and forms of expression and are capable of using them in creative processes in a targeted, professional and experimental manner.
  • The students are capable of communicating values and concepts and facilitating dialogue and interdisciplinary processes by applying a broad range of design methods and tools.
  • The students are capable of reflecting on and positioning their own contribution to the field in relation to ethical issues that arise when practising design. 
  • The students are expected to be capable of taking on different professional roles and demonstrate good cooperation skills when cooperating with other professional groups.

General competence: General competence is to be capable of applying knowledge and skills in an independent manner in different situations by demonstrating cooperation skills, responsibility, and the ability to reflect and take a critical approach in education and professional contexts.

  • Designers educated at AHO should be able to adopt a holistic approach to both problem-solving and identifying new windows of opportunity.
  • With a focus on people and an empathic approach, designers educated at AHO should be capable of working with a wide range of different users, stakeholders and systems.
  • Designers educated at AHO are familiar with methods for and an approach to complexity and systemic challenges in society, industry and culture.
  • Designers educated at AHO are expected to be capable of taking responsibility for the consequences of their practice and projects and taking into consideration different users and technologies, as well as ecology, nature and long-term sustainability. 
Work-, learn- and assessment methods

Master of Design follows the structure of the five-year master programme, and will mainly employ the same learning methods. Teaching will mainly be carried out in the form of studio courses with process-based tutoring. The programme includes an extensive use of guest lecturers, to make sure that the students’ learning process is always closely connected with the surrounding world. Cases and excursions are used to reflect working life as well as challenges and areas of competence specific to the design industry.
 
In addition to studio courses, the students have specialization courses that can be seen as tools to support and help the student execute the process in the studio courses. The pre-diploma and diploma work should be connected, and prepare the students for a working life based on interdisciplinary work and project based commissions.
 
Assessment criteria in all courses are based on student effort, development, processes and presentations. Teaching based on tutoring requires evaluation methods that reflect the students’ academic effort and level of maturity. The assessment criteria therefore reflect these elements in most courses. The final diploma project is evaluated by external examiners, who determine whether the learning outcomes of the study programme have been achieved. 
 

Content structure

The academic year is 40 weeks, and students are expected to spend 40 hours per week on their studies. This workload includes several different activities, such as lectures, tutoring, workshops, group work, independent studies and exams.

Requirements

The programme requires that students have basic computer tool skills and access to their own laptops. Specific requirements will be given by AHO. Students will receive training in the software used during their studies. Students will also have access to licenses for most of the software, which can be installed on private clients.

Internationalisation

It is possible to exchange in the 2nd semester, i.e. the spring semester in the first year. This semester is dedicated to elective studio courses and specialization courses, and students on exchange are only allowed to choose courses that are found to be equivalent to these. In some cases, other courses that are found to be highly relevant can be pre-approved.  Shortly after their studies at AHO have commenced, the master students will have to decide whether they want to do an exchange semester.

Approval date: 
Tuesday, May 2, 2017 - 11:45
Target audience: 

This programme is directed at students who are interested in developing products and services for tomorrow. Anything from household products to large-scale industry, from design and use of technology (such as mobile apps) to developing services that create good user experiences is possible.
The programme will teach you creative processes and methods to solve problems and develop new ideas. Emphasis is placed on insight into the user situation, empathy with the user, and an awareness of the social and cultural context. Esthetics and communication is essential throughout the studies.

12 802 Diploma Design

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Diplom design
Credits: 
30
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2019 Spring
Assessment semester: 
2019 Spring
Language of instruction: 
Norwegian / English
Year: 
2019
Person in charge: 
Rachel Troye
Required prerequisite knowledge

Completed pre-diploma and 270 ECTS in total.

Course content

The diploma at the Institute of Design is the final project in the Master programme. The Institute takes a broad approach to the design profession that includes products, services, systems and interactive experiences. The education brings together aesthetics and technology, creativity and design methods, culture and research. The programme has roots in Industrial Design, but today also includes Interaction Design, Service Design and Systems Oriented Design. This is reflected in the width of our students’ diplomas, and the broad range of themes that they address.

The diploma concludes our five-year Master in design and is done in the final semester. The diploma is a self-initiated and self-organised project that takes place over 18 weeks. The students develop and define their own project-descriptions (the diploma programme) in a pre-diploma’ course, in the semester leading up to the diploma. During the diploma project the students have a main supervisor at the Institute, but can also seek additional input and guidance form across AHO and externally. Diplomas are typically done as individual projects, but can also be done in groups.

The diplomas at the Institute of Design are characterised by variety and breadth. The diploma projects are typically initiated and developed by the students, and they are free to explore different themes and formats. These can be creative explorations, product development and theoretical projects, or collaborations with commercial companies, public services or researchprojects. Diplomas can also be discursive design projects that seek to raise questions or challenge societal or cultural issues. Often our diplomas are ‘hybrids’ that bring together different methods and actors, or span across our different design specialisations.

The purpose of the diploma is multi-layered. The students have to bring together what they have learned throughout their education to define and develop their own project. A challenge here is how the project is followed through, how it is developed and how it is executed as a design project. In the scope of the Master, the diploma is a relatively large project that demands that the student is self-driven, organised, structured and creative. At the same time, the diploma is a possibility for the student to explore his or her own identity as a designer, to research topics she or he finds interesting, or to challenge the students acquired skills and methods. The diplomas should therefore be understood holistically as projects where the students get to choose their own themes, approaches and processes, but where the challenge is also about organising and developing the project itself. Defining and developing the scope and plan for the project is done both in the project-description (diploma programme), as well as throughout the process.

It is important to note that in doing a holistic evaluation of the diplomas, the focus should be on the project itself rather than how closely it follows the initial description or diplomaprogramme.

Learning outcome

KNOWLEDGE

By completing a diploma the students base of knowledge will be about:

-design methods, materials, technologies and tools

-design history in related field

-research methods, design processes

-use of users and targets groups in projects

SKILLS

-be able to develop design solutions through artistic and scientific research, concept visualization, co-working and finalizing a project.

-master design-driven methods, tools and ways of expression, and be able to use this in a creative process, in a goal-oriented, professional and experimenting way.

-be able to reflect on the relationship between content and the project and the wider world.

-be able to communicate both process and end result in a good way.

GENERAL COMPETENCE

-be able to communicate values and concepts and inspire dialog and interdisciplinary processes through a wide range of design methods and tools.

-be able to perform a set of professional roles and cooperate well with other occupational groups.

-be able to reflect on own performance and deliveries and stretch beyond own limits.

-take responsibility for own learning and academic progression, be able to transfer knowledge into other fields.

- be considerate on own contribution and ethical questions at hand.

 

Evaluation

The students deliver their diplomas in the form of their collected outputs, a presentation and a report. The outputs can be a variety of formats; models, prototypes, installations, diagrams, visualisations, mappings etc. The diploma report should give an overview of the project, the process, the possible outcomes (impacts) and the student’s reflections. The report should not be evaluated on its own, but as giving an overview of the project. The students also deliver a 20-minute public presentation of their diploma on the day of the evaluation. The sensors shall evaluate the compete diploma project delivery consisting of the students collected outputs, their report and public presentation.

Evaluation process
The evaluation of the diplomas are done by an external team of sensors. This sensor-team represents the different design-directions that the students can specialise towards. All the sensors are responsible for the overall evaluation of all diplomas, but each sensor is given particular responsibility for a selection of diplomas. The sensor team is first given the diploma reports digitally. These report should give an overview of the diplomas. The reports should be read by the sensors in preparation for the evaluation at AHO. The physical outcomes of the projects is presented to the sensors at AHO. On the day of the diploma-presentations each student is given 20 minutes to present their diploma. The sensor-team then have a total of 15 minutes for questions, discussion and feedback. These 15 minutes should also include a brief summary of the sensors evaluation and overall feedback. This is a public event for the whole of the school and the intentions for this presentation-format is to facilitate dynamic discussions about the diplomas and interesting responses, as well as a learning situation for other students The sensor-team’s final evaluation is given as a written report for each project. This is delivered some time after the public presentation day.

Form of assessmentGroupingGrading scaleComment
ReportIndividualPass / failIn evaluating a diploma, the aim is to consider how the diploma has been developed as a project; including both its thematics, its processes, its outcomes and its reflections. The diplomas should be evaluated on the terms, problematics and scope that the students themselves have defined in their project. The overall diploma project is given the grades ‘pass’ or ‘fail’.
Vurderinger:
Form of assessment:Report
Grouping:Individual
Grading scale:Pass / fail
Comment:In evaluating a diploma, the aim is to consider how the diploma has been developed as a project; including both its thematics, its processes, its outcomes and its reflections. The diplomas should be evaluated on the terms, problematics and scope that the students themselves have defined in their project. The overall diploma project is given the grades ‘pass’ or ‘fail’.
Authors: 
Reier Møll Schoder
Approval date: 
Wednesday, October 25, 2017 - 12:30
Approval signature: 
Rachel Troye

70 501 Industrial Desgign 1: Technoform

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Industrial Design 1: Technoform
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Assessment semester: 
2017 Autumn
Language of instruction: 
English
Maximum number of students: 
15
Person in charge: 
Steinar Killi
Required prerequisite knowledge

Passed foundation level courses, or equivalent. Able to use CAD tools

Course content

Technoform is an advanced course in industrial design dealing with the interaction between new technology and advanced form generation. The course builds on the legacy of industrial design both in Norway and Scandinavia, aesthetic approaches are explored in a cultural context within a technological frame. This is approached through two extensive iterations. First an incremental viable solution that builds on and refine solutions already available. Then a more radical proposition within the same theme that requires an even more creative and inventive process. The outcome of the course will be physical products.

Learning outcome

Knowledge

By the completion of the course the student shall have knowledge about:

  • perform a design process for physical products within to paradigms; as an iteration and through recontextualisation. The first part would typically be an incremental process while the second pursue on a process that aim for more radical innovations.

Skills
By the completion of the course the student shall have the ability to:

  • work and research through new manufacturing trends, that could be the foundation for advanced form-generation.
  • to use methods like Peer Creative development, backcasting and possibility driven design.
  • sketching, mock up building and CAD are extensively trained during the course

Competence

By the completion of the course the student shall:

  • have increased their tacit competence in performing a design process
  • be able to perform design processes that is not human centered driven
Working and learning activities

Workshops, lectures, individual and in groups. Peer feedback is a core method in the course

Curriculum

Curriculum will be presented at the course start and will consist of articles that can be downloaded from the Internet.

Mandatory courseworkCourseworks requiredPresence requiredComment
Exercise5Not required There are 6 midterm presentations, so called “Peer Reviews”. Attendance at at least 5 of these are mandatory to pass the course.
Obligatoriske arbeidskrav:
Mandatory coursework:Exercise
Courseworks required:5
Presence required:Not required
Comment: There are 6 midterm presentations, so called “Peer Reviews”. Attendance at at least 5 of these are mandatory to pass the course.
Form of assessmentGroupingGrading scaleComment
Project assignmentIndividualPass / fail The course has 2 main deliveries/studio projects. Both needs to be passed in order to pass the course.
Vurderinger:
Form of assessment:Project assignment
Grouping:Individual
Grading scale:Pass / fail
Comment: The course has 2 main deliveries/studio projects. Both needs to be passed in order to pass the course.
Authors: 
Steinar Killi
Approval date: 
Wednesday, April 19, 2017 - 10:15
Approval signature: 
Empty by purpose

70 502 Tangible Interactions

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Interaction Design 1: Tangible Interactions
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Assessment semester: 
2017 Autumn
Language of instruction: 
English
Maximum number of students: 
24
Person in charge: 
Nicholas Stevens
Required prerequisite knowledge

This course builds on some interaction prototyping skills, such as arduino, learnt in the undergraduate course at AHO. Knowledge of this and simple electronics will be very helpful but is not a requirement. Regular design attributes such as curiosity and experimental outlooks are required

Course content

Interaction Design 1 - launches students into the world of interaction design by focusing on core skills and materials used in designing physical and digital interactions. The course embraces and explores the creative opportunities made possible by recent developments in physical computing, sensor technologies and mobile devices, to consider physical everyday objects (embedded with switches, sensors and microcontrollers) as augmented interfaces for controlling digitally mediated experiences.

We focus on how humans interact with such objects and materials, and how their functionality, meaning and usage can be extended. The course provides students with the possibility to take part in an exploration of new social interaction patterns, to conceptualise and design demonstrators and working prototypes that address a unique set of design problems. This is a practice-led course, and will also provide students with a broad toolset of skills and techniques relevant across the board in interaction design, starting with a series of short workshops dealing with a range of physical interaction technologies and approaches that lead into larger projects.

Students will have the opportunity to work with Arduino microcontrollers, smartphones, Processing code and a broad range of sensors for prototyping and design-testing. The practical aspects of the course will be complemented by a series of lectures/talks and workshops by a range of practitioners and specialists in the field. Course tasks will focus on specific areas of application for tangible interaction; in previous years this has included museum exhibits, toys and musical installations.

Most students will then proceed to Interaction Design 2, where the skills learnt here will be applied to information and data analysis and presentation, using other interactive and audiovisual platforms – for example public, multitouch screens, ubiquitous and mobile devices.
 

Learning outcome

a. Knowledge:
Get an overview of research and projects within the field of physical computing and the history of tangible interactions and design; the approaches, issues and challenges faced by designers in the field.
Gain an understanding of historical and current technologies and practical applications.
Develop a critical framework and approach for the analysis and discussion of work in the field.
Understand the possibilities of working with interaction design within specific contexts.

b. Skills:
Understanding of basic electronics and Arduino. All students will be taught methods and tools to make working physical prototypes, and gain basic practical abilities with electronics.
Explore and practice interaction design methodology, embodied interaction, realtime interaction and social computing in a physical context.
Design interactive objects with a focus on engaging experiences for communication, education and play.
The ability to build experiential and testable prototypes to assess design concepts.

c. General competence:
Gain the ability to explore and understand connections between interaction design and industrial design.
Further develop the ability to continuously iterate and explore concepts in order to refine them.
 

Working and learning activities

Core components of the course are exploration and developing experiential prototypes of concepts. These are developed during the course by number of smaller projects that culminate in a larger final project at the end of the semester. The majority of the work will be done as pairs (different pairs for each project) with some projects of individual work and others of larger groups. Projects typically have multiple presentations throughout in order to allow students to see and comment on each others work. Typical weeks will have a presentation, possibly a lecture or workshop and then 1 or 2 opportunities for mentoring. Some projects may require a more intensive period with longer set hours during the week. This will be outlined at the beginning of the semester. The remaining time is able to be utilised as the student feels appropriate in order to develop the project, however it is encouraged that the majority of the time is spent working from the class studio in order to develop an inspiring and encouraging environment.
 

Mandatory courseworkCourseworks requiredPresence requiredComment
Exercise RequiredStudents need to present and submit all projects in order to be assessed for the course. Students will be informed at the completion of each project as to wether they have any out standing submissions. If students do not submit these deliverables for what ever reason ( medical absences etc) they can deliver later in the semester but must deliver before the final project commences (unless they have obtained an extension from administration). If any students have difficulties or conflicts in working within their pair or group, they need to inform the course responsible and we can arrange a solution.
Obligatoriske arbeidskrav:
Mandatory coursework:Exercise
Courseworks required:
Presence required:Required
Comment:Students need to present and submit all projects in order to be assessed for the course. Students will be informed at the completion of each project as to wether they have any out standing submissions. If students do not submit these deliverables for what ever reason ( medical absences etc) they can deliver later in the semester but must deliver before the final project commences (unless they have obtained an extension from administration). If any students have difficulties or conflicts in working within their pair or group, they need to inform the course responsible and we can arrange a solution.
Form of assessmentGroupingGrading scaleComment
Project assignmentGroupPass / failThe final project will be graded pass/fail by an external assessor and this results in the grade for the course.
Vurderinger:
Form of assessment:Project assignment
Grouping:Group
Grading scale:Pass / fail
Comment:The final project will be graded pass/fail by an external assessor and this results in the grade for the course.
Workload activityComment
AttendanceThere is an 90% attendance rate required for all presentations, lectures and workshops etc. Students also need to schedule their own mentoring sessions. Non attendances need to be accompanied by a doctors certificate.
Forventet arbeidsinnsats:
Workload activity:Attendance
Comment:There is an 90% attendance rate required for all presentations, lectures and workshops etc. Students also need to schedule their own mentoring sessions. Non attendances need to be accompanied by a doctors certificate.
Approval date: 
Wednesday, April 19, 2017 - 10:30

70 503 Service Design 1

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Service Design 1: Methods and Tools
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Assessment semester: 
2017 Autumn
Language of instruction: 
English
Maximum number of students: 
15
Person in charge: 
Natalia Lucia Agudelo Alvarez
Required prerequisite knowledge

Passed foundation level courses at AHO or relevant and equivalent education (Design related bachelor).

Recommended previous knowledge:

  • User centred design methodologies
  • Qualitative research and analysis
  • Ideation techniques
  • Prototyping
  • Concept communication​
Course content

The course has two main sections, both developed by means of projects. The first project is intended to be an applied introduction to the concepts, methods and resources used for the design of services; the second one is a broader project for a partner (private company or public organization), where the students will work as professional Service Design consultants.

The course’s orientation is essentially practical, it builds on the idea that the best way to develop skills is by means of projects and practical experiences, and by exposing the students to different experiences and feedback from multiple observers.

 

Learning outcome

a. Knowledge:

  • Be able to describe the difference between products and services and what it means to design a service.
  • Understand how to use Service Design methodologies such as AT-ONE and User Centred Design for the development of service design projects.
  • Understand how service design can influence a company’s strategy and value creation.

b. Skills:

  • Refine the skills of observation, analysis, and creativity that lead to the formulation of relevant and valuable solutions for the user(s) as well as viable and feasible for the service provider.
  • Develop the skills to understand how businesses think, and hunt for business opportunities.
  • Visualize, communicate, and prototype both the current experience (what is) and the suggested new one (what could be).
  • Develop skills to evaluate the proposed solutions and business projects, according to the differential potential in the eyes of the user(s) and service provider.
  • Be able to plan and facilitate workshops for project teams.
  • Take a proactive and professional role in a team in collaboration with project partners.

c. General competence:

  • Gain methodical insight by participating actively in a service design process.
  • Promote professional experience in a real organization, strengthening the ability to work in a team with an emphasis on results.  
Working and learning activities

The main teaching will be based upon tutoring sessions in the classroom, AT-ONE Innovation workshops, structured presentations, and discussions with the course participants.  

The course also integrates lectures, studio work (groups and individual), and project(s) in collaboration with external partners where the students will form and work as design consultancies.

Curriculum

The course has two main sections, both developed by means of projects:

  • First project: An applied introduction to the concepts, methods, and tools used for the design of services.
  • Second project: A broader project for a partner (a private company or public organization), where the students will work as professional Service Design consultants.

Being a practice-driven course, the student’s progression through both projects will be presented by means of:

  • Group and individual mid-term deliverables and presentations 
  • Workshops
  • Evidencing material

Details regarding the calendar, main events, deliverables, and evaluation criteria will be described and detailed in the brief for each project at the beginning of each section.

Mandatory courseworkCourseworks requiredPresence requiredComment
Presence required Required
Obligatoriske arbeidskrav:
Mandatory coursework:Presence required
Courseworks required:
Presence required:Required
Comment:
Form of assessmentGroupingGrading scaleComment
Portfolio assessment (Vurderingsmappe)-Pass / failBeing a practice-driven course, the student’s progression through the course will be assessed by means of: • Evidencing material • Group and individual mid-term deliverables • Presentations • Project reports In each section students will have group and individual deliverables that will receive qualitative assessment to identify their strengths and weaknesses, each project will also have a final presentation that will be assessed in pass and fail by an external sensor and the course leader. The details for each project regarding the deliverables and the evaluation criteria will be described in the brief for each project at the beginning of the section. The students need to pass both sections to pass the course. For those students that fail one of two modules, a portfolio assessment of the whole coursework (this comprises all group and individual deliverables presented by the student during the semester, additionally to the final presentation), will be carried out by the course leader and a second Service Design lecturer from the Institute at the end of the semester to finally decide if the student has reached the desired learning outcomes presented before in this document.
Vurderinger:
Form of assessment:Portfolio assessment (Vurderingsmappe)
Grouping:-
Grading scale:Pass / fail
Comment:Being a practice-driven course, the student’s progression through the course will be assessed by means of: • Evidencing material • Group and individual mid-term deliverables • Presentations • Project reports In each section students will have group and individual deliverables that will receive qualitative assessment to identify their strengths and weaknesses, each project will also have a final presentation that will be assessed in pass and fail by an external sensor and the course leader. The details for each project regarding the deliverables and the evaluation criteria will be described in the brief for each project at the beginning of the section. The students need to pass both sections to pass the course. For those students that fail one of two modules, a portfolio assessment of the whole coursework (this comprises all group and individual deliverables presented by the student during the semester, additionally to the final presentation), will be carried out by the course leader and a second Service Design lecturer from the Institute at the end of the semester to finally decide if the student has reached the desired learning outcomes presented before in this document.
Workload activityComment
AttendanceThis is an intensive course and it demands consistent and hard work from the participants. Although the projects are often developed in groups, individual deliverables will be required and are mandatory. Students are required to attend at least 90% of the main course events described in the detailed calendar for each project to pass the course. The course leader will take assistance 15 minutes after the beginning of each session and will inform the students when they are close to failing the course due to attendance. Certified medical absences won't affect the participation, but they need to be informed on time to the course leader and to the Student Administration.
Forventet arbeidsinnsats:
Workload activity:Attendance
Comment:This is an intensive course and it demands consistent and hard work from the participants. Although the projects are often developed in groups, individual deliverables will be required and are mandatory. Students are required to attend at least 90% of the main course events described in the detailed calendar for each project to pass the course. The course leader will take assistance 15 minutes after the beginning of each session and will inform the students when they are close to failing the course due to attendance. Certified medical absences won't affect the participation, but they need to be informed on time to the course leader and to the Student Administration.
Authors: 
Reier Møll Schoder
Approval date: 
Thursday, April 27, 2017 - 15:30
Approval signature: 
Empty by purpose

70 504 Systems Oriented Design: “Design for Democracy“

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Systems Oriented Design: “Design for Democracy“
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Assessment semester: 
2017 Autumn
Language of instruction: 
Norwegian / English
Year: 
2017
Person in charge: 
Birger Sevaldson
Linda Blaasvær
Required prerequisite knowledge

Bachelor degree or equivalent in design or architecture.

Course content

The course is suitable for all design topics including architecture, urbanism and landscape architecture. The course ranges from micro to macro scale and students can develop and choose their perspective. The course has a main theme but even individual programming is possible. The course well suited as preparation for the diploma.

 

Design for a complex world

Designers today are confronted with an increasing complexity. Constantly new fields and tasks are opened up for designers and the importance of design increases. Complex socio-technical, problems are addressed by designers, both in the development of design solutions and the development of processes for complexity. To be better prepared for this development, we as designers must learn to handle greater complexity, understand larger contexts, learn more about the consequences of our choices, both for businesses, customers, individual users as well as and society.

 

Systems thinking

A deeper understanding of processes and entanglements of systems is called systems thinking. In Systems Oriented Design (SOD), we have developed an approach to systems thinking that is especially developed for practicing designers. It is the designerly approach to systems. We follow in the footsteps of many great SOD projects that have opened up new fields and which has given the design profession extra weight and more substance.

SOD is part of a larger movement with many approaches called Systemic Design (systemic-design.net). This movement was started by SOD teachers here at AHO and other people mainly from Canada and the US.

Read more on

www.systemsorienteddesign.net

www.systemic-design.net

 

Focus theme: Design for Democracy

We are experiencing major unrest in the world, democratic values are at stake, people fleeing from their homes and from war. Many nations are heading to democracy but it is a cumbersome way forward. Even established democracies are struggling, examples we have from the European Union and the United States. Norway is not an exception when it comes to the need for better participation and accountability of voters and citizens in general. The democratic systems' inherent short term perspectives together with the complexity of the driving processes makes it very difficult for citizens to voice long-term considerations and to know how to claim participation. Local democracy is underdeveloped compared to the major tasks that communities are confronted with. These range from sustainability to economic development and integration.

On the other hand, design has a long tradition of developing processes from a democratic perspective. Universal Design and Participatory Design processes are examples of this. Also designer have been involved in democracy in designing voting processes and information distribution for a long time. But design for democracy can be developed further. Can we, through design, envision and describe a future that supports a balanced distribution of power, values, and resources? Can we contribute to building democratic cultures and lowering the threshold for participation in democratic processes? Can we design processes that make it easier to think long term and through this encourage sustainable development? Can we, through the design of our surroundings help the emergence of democratic organizations?

The theme Design for Democracy seeks innovation to support democratic processes in small and large scale. Democracy is under pressure and there is no guarantee that democracy will prevail without a comprehensive effort to protect and develop democratic processes. This effort for developing democracy may in many ways be perceived as a design process, and designers have a lot to contribute.

In our age where the Internet has made it possible to reach out with ones opinions and where Democracy 2.0 has been relevant for a while, it is important with an effort to find out how designers can help.

The theme may involve a number of areas and issues where design can be a crucial factor:

How to convey democratic history?

How to help people to vote for their long-term interests?

How to make discussions of sustainability more accessible?

How to vote on behalf of others, your children, grandchildren, future generations or others who cannot vote? (Agency)

How Designing voting process as an interactive service?

How Reveal / uncover and communicate processes that undermine democracy?

How to fight for democracy? (Activism) What is the role of digital media in the ongoing popular uprisings?

How to build democratic cultures?

How to design our environment, cities, architecture and nature in democratic processes and democratic expression?

How designing new democratic arenas? - Networks, Technology and mobile phones as the venue for Democracy 2.0.

Design for variety, tolerance and integration.

Crowd Sourcing. (Self-organizing systems)

How can design fight oversimplified solutions and populism?

How can design make economic processes transparent?

The course is open to all students at AHO and it endeavors to think in transdisciplinary perspectives and to develop new perspectives or take positions that are not covered by the AHO disciplines. Examples include organizational design and design for action (action design) or entirely new perspectives.

The course should obviously be interesting for service and interaction design but also for product design, where one can think of many approaches that could lead to democratic products. Just think of the refinement of social signals and separation embedded in automobile design. On the systems level it is a big problem with today's mass production, which can be socially destructive and oppressive, and where there are big challenges when it comes to sustainability. Another interesting issue in the realm of products is the current development of 3D print technology. While general main steam commercialization tends to streamline and drain cultural expression, how might distributed manufacturing influence a growing diversity and new opportunities for individuals to express themselves? The tolerance for and thriving of diversity is a hallmark of democracy.

Architects are encouraged to apply. Architecture has a long history in serving the establishment and power. Today ethical discussions and an awareness of social responsibility increases. A deep knowledge of the process mechanisms, economics, cultural drivers and ethics in this is crucial. There is great frustration in parts of the Norwegian population of many of today's development projects and the accompanying processes. Participatory design processes should be explored.

The course is also relevant for urbanism and urban development as well as landscape and nature management. Participation in place development is statutory by Norwegian law but "we have bad processes for participation" (Geir Vikan, Councilman Tønsberg Municipality)

Learning outcome

The course is suitable for all design topics including architecture, urbanism and landscape architecture. The course ranges from micro to macro scale and students can develop and choose their perspective. The course has a main theme but even individual programming is possible. The course well suited as preparation for the diploma.

 

Design for a complex world

Designers today are confronted with an increasing complexity. Constantly new fields and tasks are opened up for designers and the importance of design increases. Complex socio-technical, problems are addressed by designers, both in the development of design solutions and the development of processes for complexity. To be better prepared for this development, we as designers must learn to handle greater complexity, understand larger contexts, learn more about the consequences of our choices, both for businesses, customers, individual users as well as and society.

 

Systems thinking

A deeper understanding of processes and entanglements of systems is called systems thinking. In Systems Oriented Design (SOD), we have developed an approach to systems thinking that is especially developed for practicing designers. It is the designerly approach to systems. We follow in the footsteps of many great SOD projects that have opened up new fields and which has given the design profession extra weight and more substance.

SOD is part of a larger movement with many approaches called Systemic Design (systemic-design.net). This movement was started by SOD teachers here at AHO and other people mainly from Canada and the US.

Read more on

www.systemsorienteddesign.net

www.systemic-design.net

 

Focus theme: Design for Democracy

We are experiencing major unrest in the world, democratic values are at stake, people fleeing from their homes and from war. Many nations are heading to democracy but it is a cumbersome way forward. Even established democracies are struggling, examples we have from the European Union and the United States. Norway is not an exception when it comes to the need for better participation and accountability of voters and citizens in general. The democratic systems' inherent short term perspectives together with the complexity of the driving processes makes it very difficult for citizens to voice long-term considerations and to know how to claim participation. Local democracy is underdeveloped compared to the major tasks that communities are confronted with. These range from sustainability to economic development and integration.

On the other hand, design has a long tradition of developing processes from a democratic perspective. Universal Design and Participatory Design processes are examples of this. Also designer have been involved in democracy in designing voting processes and information distribution for a long time. But design for democracy can be developed further. Can we, through design, envision and describe a future that supports a balanced distribution of power, values, and resources? Can we contribute to building democratic cultures and lowering the threshold for participation in democratic processes? Can we design processes that make it easier to think long term and through this encourage sustainable development? Can we, through the design of our surroundings help the emergence of democratic organizations?

The theme Design for Democracy seeks innovation to support democratic processes in small and large scale. Democracy is under pressure and there is no guarantee that democracy will prevail without a comprehensive effort to protect and develop democratic processes. This effort for developing democracy may in many ways be perceived as a design process, and designers have a lot to contribute.

In our age where the Internet has made it possible to reach out with ones opinions and where Democracy 2.0 has been relevant for a while, it is important with an effort to find out how designers can help.

The theme may involve a number of areas and issues where design can be a crucial factor:

How to convey democratic history?

How to help people to vote for their long-term interests?

How to make discussions of sustainability more accessible?

How to vote on behalf of others, your children, grandchildren, future generations or others who cannot vote? (Agency)

How Designing voting process as an interactive service?

How Reveal / uncover and communicate processes that undermine democracy?

How to fight for democracy? (Activism) What is the role of digital media in the ongoing popular uprisings?

How to build democratic cultures?

How to design our environment, cities, architecture and nature in democratic processes and democratic expression?

How designing new democratic arenas? - Networks, Technology and mobile phones as the venue for Democracy 2.0.

Design for variety, tolerance and integration.

Crowd Sourcing. (Self-organizing systems)

How can design fight oversimplified solutions and populism?

How can design make economic processes transparent?

The course is open to all students at AHO and it endeavors to think in transdisciplinary perspectives and to develop new perspectives or take positions that are not covered by the AHO disciplines. Examples include organizational design and design for action (action design) or entirely new perspectives.

The course should obviously be interesting for service and interaction design but also for product design, where one can think of many approaches that could lead to democratic products. Just think of the refinement of social signals and separation embedded in automobile design. On the systems level it is a big problem with today's mass production, which can be socially destructive and oppressive, and where there are big challenges when it comes to sustainability. Another interesting issue in the realm of products is the current development of 3D print technology. While general main steam commercialization tends to streamline and drain cultural expression, how might distributed manufacturing influence a growing diversity and new opportunities for individuals to express themselves? The tolerance for and thriving of diversity is a hallmark of democracy.

Architects are encouraged to apply. Architecture has a long history in serving the establishment and power. Today ethical discussions and an awareness of social responsibility increases. A deep knowledge of the process mechanisms, economics, cultural drivers and ethics in this is crucial. There is great frustration in parts of the Norwegian population of many of today's development projects and the accompanying processes. Participatory design processes should be explored.

The course is also relevant for urbanism and urban development as well as landscape and nature management. Participation in place development is statutory by Norwegian law but "we have bad processes for participation" (Geir Vikan, Councilman Tønsberg Municipality)

Working and learning activities

Students will work on a semester project individually or in groups (recommended size of groups is maximum two students).

Project Plans are created for each project individually according to the their demands. Each project requires, in principle, its own project design. The course itself is a dynamic social system that must be adjusted and tweaked in real time. Therefore, students must be actively involved in designing the course. We expect corrections of the course and changes in the approaches along the way. We emphasize that the students must be very active in designing their own project.

Communication

Communication within the project is acquired through co-inquiry, co-mapping and co-design and use of gigamaps to form consensual images of complex situations.

Communication outwardly practiced orally at the project presentations in open reviews and using appropriate techniques such as posters, video or narratives.

 

Expectations to the student:

Students are expected to be able to work independently and be able to use their previous experience from design or architectural education into their project. We expect a high level of activity and effort.

More than 20% of undocumented absence in lectures and other announced activities may result in a fail. Students are expected to evaluate their project systemically. This applies to the approach to the task, the threshold for systemic impact and synergy. It is expected of students that they can describe a problematique or problem-field, and specify a field for mapping / exploration. The course aims to prepare students to work professionally as a systems-oriented designer or architect within, product, service interaction design or architecture, or a more general (hybrid) direction in design. It is expected that the student demonstrate maturity in execution, development and implementation of their design project.

Students are expected to open up new themes or areas to work within as a designer or architect.

Form of assessmentGroupingGrading scaleComment
Project assignment-Pass / failSubmission of semester project communicated in an easily accessible manner with video or other visual techniques and in terms of exhibition to AHO WORKS EXHIBITION. The main delivery is a project report with the following specifications: 1) Full name and contact info and private email (not aho email when it disappears.) 2) Abstract of maximum one page 3) One title picture representing project. 4) All permits obtained and anonymization completed 5) Table of Contents at the beginning 6) COMPLETE reference list at the end! 7) ALL images numbered and with copyright cleared and with credits. 8) All other deliveries as video and slides must be cleared with rights on all materials. The report should contain the following structure and sections: Title and subtitle Abstact Introduction, (Shortly about the fields, state of the art, approach, project, results) Research and inquiries (present data, information, findings and insights) Process and methods The project presentation Discussion (criticality is required, pro et contra) Conclusion and further work The students are evaluated on the basis of participation and effort, milestone reviews, assessment and final project delivery. Minimum delivery: Project report, video and exhibition that easily communicate project. The course is assessed as; Pass / Fail. It is compulsory attendance at lectures, tutorials and presentations. More than 20% absence will result in a fail.
Vurderinger:
Form of assessment:Project assignment
Grouping:-
Grading scale:Pass / fail
Comment:Submission of semester project communicated in an easily accessible manner with video or other visual techniques and in terms of exhibition to AHO WORKS EXHIBITION. The main delivery is a project report with the following specifications: 1) Full name and contact info and private email (not aho email when it disappears.) 2) Abstract of maximum one page 3) One title picture representing project. 4) All permits obtained and anonymization completed 5) Table of Contents at the beginning 6) COMPLETE reference list at the end! 7) ALL images numbered and with copyright cleared and with credits. 8) All other deliveries as video and slides must be cleared with rights on all materials. The report should contain the following structure and sections: Title and subtitle Abstact Introduction, (Shortly about the fields, state of the art, approach, project, results) Research and inquiries (present data, information, findings and insights) Process and methods The project presentation Discussion (criticality is required, pro et contra) Conclusion and further work The students are evaluated on the basis of participation and effort, milestone reviews, assessment and final project delivery. Minimum delivery: Project report, video and exhibition that easily communicate project. The course is assessed as; Pass / Fail. It is compulsory attendance at lectures, tutorials and presentations. More than 20% absence will result in a fail.
Authors: 
Reier Møll Schoder
Approval date: 
Thursday, April 27, 2017 - 15:30
Approval signature: 
Empty by purpose

70 600 Industrial Design 2: ProtoHype

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Industrial Design 2: ProtoHype
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2018 Spring
Assessment semester: 
2018 Spring
Language of instruction: 
Norwegian / English
Person in charge: 
Håkan Edeholt
Nina Bjørnstad
Required prerequisite knowledge

Completed foundation level courses or equivalent education (bachelor). Knowledge of 3D modelling techniques.

Course content

ProtoHype is an advanced course in industrial design dealing with new tools for developing, prototyping and conveying design solutions. Primacy is given to new contexts and themes that rather require radical than incremental solutions. The course is organized around two extensive main iterations and phases. The first phase is based on a foresight a few decades ahead and then, as a second phase, the result of the first phase is back-casted in time and designed for a more contemporary context. The outcome of both phases will be physical products conveyed by both digital media and physical models.

The course focuses specifically on the active use of various forms of physical and digital prototypes that supports the innovation process. Traditional sketching and model building will therefore be blended with 3D modelling, video-sketching, VR and other forms of conveying a rich variety of different design concepts. Independent of what technology is used, emphasis will always be on the core competences traditionally found in industrial design.

Learning outcome

Knowledge

By the completion of the course the student shall have knowledge about:

  • the kind of solution driven design process being so inherent in the industrial design tradition.
  • video- and VR-based sketching methods.
  • the kind of research methods developed within the industrial design tradition.
  • various themes like Radical Change, Sustainability, Future studies and Foresight.

Skills
By the completion of the course the student shall have the ability to:

  • using an industrial designer’s toolbox including (but not limited to); sketching through different media, creative methods, team work, foresight and presentation.
  • learn new things quickly, typically in entirely new context and often without any relevant users able to be informants or co-designers.

Competance
By the completion of the course the student shall:

  • have an updated State of the Arts (SoA) competence in industrial design, that builds on the legacy of Scandinavian Design. A tradition with hallmarks like inventive, simple, useful and aesthetically refined quality products that will last for a long time.
  • have a reflective and realistic understanding of his/her present competence and what's required to achieve sufficient professional knowledge and skills within another year of practice at IDE/AHO. For each individual student, the curricula might therefore be slightly modified.
Working and learning activities

The work is arranged as a design studio with lectures, presentations and seminars woven in as a natural part of the activity.

Form of assessmentGroupingGrading scaleComment
Portfolio assessment (Vurderingsmappe)IndividualPass / failThe course will primarily be assessed through project work, self-assessments and deliveries submitted as design models, videos and presentations. The first phase is assessed by involved teachers and finally the whole course is assessed by an external supervisor. The student need pass both phases to pass the course. For students that fail one of the two modules, a portfolio assessment of the whole coursework will be carried out in the end of the semester to finally decide if the student has reached the desired learning outcome
Vurderinger:
Form of assessment:Portfolio assessment (Vurderingsmappe)
Grouping:Individual
Grading scale:Pass / fail
Comment:The course will primarily be assessed through project work, self-assessments and deliveries submitted as design models, videos and presentations. The first phase is assessed by involved teachers and finally the whole course is assessed by an external supervisor. The student need pass both phases to pass the course. For students that fail one of the two modules, a portfolio assessment of the whole coursework will be carried out in the end of the semester to finally decide if the student has reached the desired learning outcome
Workload activityComment
Written assignments 80% attendance on all the compulsory moments (lectures, seminars, workshops) and 100% on all compulsory deliveries.
Forventet arbeidsinnsats:
Workload activity:Written assignments
Comment: 80% attendance on all the compulsory moments (lectures, seminars, workshops) and 100% on all compulsory deliveries.
Authors: 
Håkan Edeholt
Approval date: 
Wednesday, October 25, 2017 - 12:15
Approval signature: 
r

Interaction Design 2: Screens

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Interaction Design 2: Screens
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2018 Spring
Assessment semester: 
2018 Spring
Language of instruction: 
English
Maximum number of students: 
20
Person in charge: 
Mosse Sjaastad
Required prerequisite knowledge

Passed foundation level courses at AHO or relevant and equivalent education (bachelor). The students must have passed Interaction Design 1 or other relevant experience from Interaction Design.

Course content

The second part of the interaction design programme focuses on the complex connected world we now live in, where visual interfaces are increasingly prevalent (from mobile phones to large public information systems, to multiuser and multitouch) and presenting designers with fascinating, complex and highly relevant challenges. The course explores how these interfaces can be effectively integrated into networks and spaces; the information they contain and the messages they impart; and how we, as users, engage and interact with them.

New digital technologies, and the internet in particular, have changed the ways of production and consumption of information. The internet itself has undergone a sea-change in recent years, from primarily static and closed systems to infrastructures where openness, information sharing, collaboration and creativity are key ingredients. Users have become both producers and consumers of content and information. Massive information datasets and structures need to be presented in dynamic, user-friendly and accessible ways, allowing for easy navigation, providing an overview as well as detailed analysis.

These sophisticated design challenges will be explored in a range of workshops and projects.The course will provide students with appropriate practical skills, design methods and design thinking tools, enabling them to tackle advanced screen-based design issues, and leading to the creation of engaging, informative and effective interfaces.

The semester is a compilation of several smaller modules and workshops to introduce the students to the new and more screen specific methods, processes and tools that will form the core of the term. This will be followed by one final project, where students will develop more in-depth conceptual frameworks.

Learning outcome

Knowledge
Students will
• gain an insight and understanding of the fundamental challenges in the design of screen-based
interaction design, and apply this to the design of engaging user-experiences
• understand the roles and opportunities for the designer in a technologically driven environment.

Skills
Students will
• improve their screen-based graphical technical and production skills
• be able to use tools and methods to prototype interactive concepts

• get aqainted with the iterative design process through hands-on tasks

• develop their skills at communicating their concepts and ideas in an engaging and convincing manner

Working and learning activities

Many small modules
The semester is divided into many shorter modules, that together will form a comprehensive introduction to the field. Most of these modules will be initiated by lectures and/or workshops, followed by students working on their assignments with mentoring from the staff. Due to the intensity of the whole semester, we pride ourselves on the available supporting staff in many of the modules.

Frequent crit’s and presentations
In addition to mentoring, ‘’the crit’ is the core method for dialogue throughout the semester, and students will engage in progress discussions and presentation 1 – 2 times weekly throughout the whole semester.

Partner collaboration
In the final module the students can choose from a various tasks with external collaborators. These collaborators range from local business and design consultant companies, to design research projects and future envisioning conceptualization.

Group work
Students will be working individually or in groups of two.

Work effort
The course is intensive, and requires a high attendance from the students.

Curriculum
Designing for Interaction: Creating Smart Applications and Clever Devices. Dan Saffer. 
New Riders
 
Microinteractions: Designing with details. Dan 
Saffer. O’Reilly Media
 
Intertwingled: Information Changes Everything. Peter 
Morville. Semantic Studios
 
Inventing the medium: principles of interaction design asa cultural practice. Janet H Murray. 
The MIT Press
 
Designing interactions. Bill 
Moggridge. The MIT Press
Mandatory courseworkCourseworks requiredPresence requiredComment
Presence required RequiredThe semester has an 80% mandatory general attendance and a 90% attendance at lectures and workshops.
Obligatoriske arbeidskrav:
Mandatory coursework:Presence required
Courseworks required:
Presence required:Required
Comment:The semester has an 80% mandatory general attendance and a 90% attendance at lectures and workshops.
Form of assessmentGroupingGrading scaleComment
Portfolio assessment (Vurderingsmappe)IndividualPass / failEvaluation will be based on the following elements in percentage: • 95% Design projects, presentations, minor deliverables, workshops and appropriate presentation material for the final project. Projects will be assessed for their creativity, expression, innovation, usability and appropriateness of design. • 5% contribution towards the group exhibition The semester has an expected high general attendance from the students and has a 90% attendance at lectures and workshops. The course consist of 4 - 7 modules, and all modules need to be passed in order to pass the whole course. If during the semester the student fail in one of the modules, they will be given the option to supply material within the timeframe of the semester. And in addition the external sensor for the final module will go through all the deliverables from the whole semester for this student do a ‘portfolio evaluation. The course will be assessed by an external sensor/examiner. The course is evaluated as pass or fail. The course is assessed as pass/fail, subject to the Regulations for Master’s degree programmes at Oslo School of Architecture and Design, § 6-14.
Vurderinger:
Form of assessment:Portfolio assessment (Vurderingsmappe)
Grouping:Individual
Grading scale:Pass / fail
Comment:Evaluation will be based on the following elements in percentage: • 95% Design projects, presentations, minor deliverables, workshops and appropriate presentation material for the final project. Projects will be assessed for their creativity, expression, innovation, usability and appropriateness of design. • 5% contribution towards the group exhibition The semester has an expected high general attendance from the students and has a 90% attendance at lectures and workshops. The course consist of 4 - 7 modules, and all modules need to be passed in order to pass the whole course. If during the semester the student fail in one of the modules, they will be given the option to supply material within the timeframe of the semester. And in addition the external sensor for the final module will go through all the deliverables from the whole semester for this student do a ‘portfolio evaluation. The course will be assessed by an external sensor/examiner. The course is evaluated as pass or fail. The course is assessed as pass/fail, subject to the Regulations for Master’s degree programmes at Oslo School of Architecture and Design, § 6-14.
Approval date: 
Wednesday, October 25, 2017 - 12:15
Approval signature: 
Rachel Troye

70 602 Service Design 2: Service Design futures

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Service Design 2: Service Design Futures
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2018 Spring
Assessment semester: 
2018 Spring
Language of instruction: 
English
Year: 
2018
Person in charge: 
Natalia Lucia Agudelo Alvarez
Jonathan Romm
Required prerequisite knowledge

Students who have taken Service Design 1 will be preferred, but this is not a requirement for this course.

Recommended previous knowledge:

  • Service Design concepts and methodologies
  • User-centered design methodologies
  • Qualitative data analysis
  • Ideation techniques
  • Prototyping
  • Concept communication

 

Course content

Service Design 2 has a research by design focus. This course builds upon Service Design 1 but goes deeper and broader.

  • Deeper, by focusing on specific aspects of service design.
  • Broader, by addressing larger service design issues that influence the design of service experiences.

It will use the methods that the students have already learned and will allow them to gain more experience by using these methods in the framework of Design Research. In addition, it will give the opportunity to learn new approaches and areas for Service Design and to begin finding an own focus within the field. The semester will be closely linked to the research that AHO is doing together with the Centre for Service Innovation (CSI), and the Centre for Connected Care (C3).

 

Learning outcome
  • Ability to read, understand and contribute to design research
  • Ability to analyze a service design problem in relation to relevant research theories and models
  • Ability to translate theoretical models into practical tools
  • The ability to reflect upon the nature of service design in relation to other disciplines
  • The ability to describe your position within the field of service design

Working and learning activities

The course is run differently from service design 1. In service design 2 students will be working more independently and in close collaboration with the researchers that are part of C3 and CSI.

The main learning activities will be based upon Ph.D. projects in collaboration with external partners, where the students will be part of the research team. The course also integrates studio work (group and individual), tutoring and reflective sessions in the classroom, workshops, structured presentations, and discussions with the course participants.

Curriculum

C3 module spring 2018, January 15th – March 23rd: The C3 module is about public service design. It will be targeted towards design for care in collaboration with Akershus University Hospital (Ahus). 

  1. Service Design component: Students will be supporting real healthcare service design projects with case-specific user-oriented qualitative exploration, analysis of findings, design material production, service design concept development, service touch-point prototyping and the development of material that may be used in pilot-test guidelines and protocols. 
  2. Research component: For the C3 module, the course will be establishing a Design Lab at Ahus during the module. This work is closely linked to C3’s work package 3 that will be using Participatory Action Research (PAR) and Research by Design as an approach. This means that the students will be invited to take part in loops of so-called “look, think, act” cycles and be engaged in qualitative data collection and reflexive sessions while working at the C3 Design Lab, with researchers at AHO.

CSI module spring 2018, April 4th – May 25th: The CSI module explores how to design more meaningful service experiences through the view of service design as a cultural intermediary. The Trendslation method for translating cultural phenomena into brand relevant and innovative service offerings will be tested and further developed together with the students, through a qualitative and explorative approach. The CSI module is linked to selected industry/CSI partners

  1. Service Design component: Students will work with the Trendslation method - understanding how to identify and translate trends into customer experiences through developing future service concepts in the context of industry partner related to areas of co-creation and/or circular economy. Introduction to Brandslation, Trendslation, meaning-driven concept innovation, experiential evidencing and experiential touch-points.
  2. Research component: The CSI module is built on an explorative Research by Design approach, in which the students act as researchers through participating as designers. Reflexive feedback loops between ‘doing’ and ‘thinking’ feed into ongoing research around how the designer synthesizes and translates socio-cultural phenomena into meaning, and how this meaning is translated into service concepts and service details through a Triple semantic transformation in service design.

Mandatory courseworkCourseworks requiredPresence requiredComment
Presence required RequiredThis is an intensive course and it demands consistent and hard work from the participants. Students are required to attend at least 80% of the main course events described in the detailed calendar for each project to pass the course. The course leader will take assistance 15 minutes after the beginning of each session and will inform the students when they are close to failing the course due to attendance.
Obligatoriske arbeidskrav:
Mandatory coursework:Presence required
Courseworks required:
Presence required:Required
Comment:This is an intensive course and it demands consistent and hard work from the participants. Students are required to attend at least 80% of the main course events described in the detailed calendar for each project to pass the course. The course leader will take assistance 15 minutes after the beginning of each session and will inform the students when they are close to failing the course due to attendance.
Form of assessmentGroupingGrading scaleComment
Portfolio assessment (Vurderingsmappe)--Being a practice-driven course, the student’s progression through the both projects will be presented by means of: • Group and individual mid-term deliverables • Workshops • Evidencing material In each module students will have group and individual deliverables that will receive qualitative assessment to identify their strengths and weaknesses. The course will involve the participation in one or more modules related to CSI, C3 and/or DOT projects and the research connected to these. At the beginning of each module, the structure, contents and examination form will be detailed. Each project will have a final presentation and report that will be assessed in pass/fail by an external sensor and the course leader. The details for each project regarding particular deliverables and the evaluation criteria will be described in the brief for each project at the beginning of the module. The students need to pass both modules to pass the course. For those students that fail one of two modules, a portfolio assessment of the whole coursework (this comprises all group and individual mid-term deliverables presented by the student during the semester, additionally to the final presentation), will be carried out by the course leader, the module responsible and a second Service Design lecturer from the Institute at the end of the semester to finally decide if the student has reached the course learning outcomes.
Vurderinger:
Form of assessment:Portfolio assessment (Vurderingsmappe)
Grouping:-
Grading scale:-
Comment:Being a practice-driven course, the student’s progression through the both projects will be presented by means of: • Group and individual mid-term deliverables • Workshops • Evidencing material In each module students will have group and individual deliverables that will receive qualitative assessment to identify their strengths and weaknesses. The course will involve the participation in one or more modules related to CSI, C3 and/or DOT projects and the research connected to these. At the beginning of each module, the structure, contents and examination form will be detailed. Each project will have a final presentation and report that will be assessed in pass/fail by an external sensor and the course leader. The details for each project regarding particular deliverables and the evaluation criteria will be described in the brief for each project at the beginning of the module. The students need to pass both modules to pass the course. For those students that fail one of two modules, a portfolio assessment of the whole coursework (this comprises all group and individual mid-term deliverables presented by the student during the semester, additionally to the final presentation), will be carried out by the course leader, the module responsible and a second Service Design lecturer from the Institute at the end of the semester to finally decide if the student has reached the course learning outcomes.
Workload activityComment
CurriculumSince this is research-based there will be some reading. Don't worry, it's not that bad
LecturesThere will be specific lectures from designers, researchers, and external guests
Group workStudents will work individually or in groups with relevant research questions
Planning assignmentStudents will run workshops with companies, researchers, and colleagues, depending upon the module
Individual problem solvingStudents will be designing as part of research projects, together with external partners
Forventet arbeidsinnsats:
Workload activity:Curriculum
Comment:Since this is research-based there will be some reading. Don't worry, it's not that bad
Workload activity:Lectures
Comment:There will be specific lectures from designers, researchers, and external guests
Workload activity:Group work
Comment:Students will work individually or in groups with relevant research questions
Workload activity:Planning assignment
Comment:Students will run workshops with companies, researchers, and colleagues, depending upon the module
Workload activity:Individual problem solving
Comment:Students will be designing as part of research projects, together with external partners
Authors: 
Simon Clatworthy
Approval date: 
Wednesday, October 25, 2017 - 12:15
Approval signature: 
Rachel Troye

70 700 Pre-Diplom Design

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Pre-Diplom Design
Credits: 
6
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Assessment semester: 
2017 Autumn
Language of instruction: 
English
Person in charge: 
Håkan Edeholt
Natalia Lucia Agudelo Alvarez
Required prerequisite knowledge

Completed 240 ECTS in total

Course content

The PreDip course aims to help students to develop a solid launch pad for their diploma projects, one that will allow them to start their design/research process from a knowledgeable and critical position and with a clear plan. The choice of theme is primarily in the hands of each student, and the direction in which this subject is to take is mainly the result of consultations between each student and their supervisor, the institute leader, and the course staff. The course is organized in two main phases. The first phase focus both on the individual student’s own skills and interests and the choice of the actual theme of the project. This first phase will be presented and assessed at a midterm-presentation (after app. 1 month). The second phase deals with designing the actual project with a feasible project proposal as its main and final delivery.

Learning outcome

After the course the student will have obtained: Knowledge: - A reflective, constructive and critical stance to his or her own disciplinary interests, strengths and weaknesses. Skills: - An ability to pitch concepts for as well peers as for potential tutors and partners. - An ability to develop a feasible diploma project as required at the Institute of Design at AHO. General Competence: - An ability to convey his or her maturity as a designer at a level that make a positive outcome for a diploma project at AHO very likely.

Working and learning activities

The course will mix lectures, own research and writing with presentations and tutoring.

Form of assessmentGroupingGrading scaleComment
Report--
Vurderinger:
Form of assessment:Report
Grouping:-
Grading scale:-
Comment:
Authors: 
Reier Møll Schoder
Approval date: 
Thursday, April 27, 2017 - 15:45
Approval signature: 
Empty by purpose

Valgbare studiokurs

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Valgbare studiokurs
Credits: 
24
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2017 Autumn
Language of instruction: 
Norwegian
Required prerequisite knowledge

Det kreves ingen forkunnskaper utover opptakskrav i studieprogrammet.

Learning outcome

Kunnskaper
Ved gjennomført studium skal studenten;

Ferdigheter
Ved gjennomført studium skal studenten;

Generell kompetanse
Ved gjennomført studium skal studenten;

Presence required
Not required
Obligatoriske arbeidskrav:
Presence required:Not required
Authors: 
Berit Skjærvold
Approval signature: 
Empty by purpose

Valgbare fordypningskurs

Gateflow CD
Emnenavn på Norwegian Bokmål: 
Valgbare fordypningskurs
Credits: 
12
Program of study: 
Course code: 
Level of study: 
Master
Teaching semester: 
2013 Autumn
2014 Spring
Language of instruction: 
Norwegian
Required prerequisite knowledge

Det kreves ingen forkunnskaper utover opptakskrav i studieprogrammet.

Learning outcome

Kunnskaper
Ved gjennomført studium skal studenten;

Ferdigheter
Ved gjennomført studium skal studenten;

Generell kompetanse
Ved gjennomført studium skal studenten;

Presence required
Not required
Obligatoriske arbeidskrav:
Presence required:Not required
Authors: 
Berit Skjærvold
Approval signature: 
Empty by purpose